Very good with my special needs child.

Called on 1/31/25. Talked to the lady up front to get an appointment for my foot since I’m type 1 diabetic. I’m a heavy diesel mechanic so a lot of pressure is always on my feet. I was told as of 2025 there new policy was that there charging 50$ for no shows AFTER 3 no show appointments. “My 1st attempt to make a appt in 2025”. Spoke to the manager ELSA. Was told I had a total of 13 missed appointments in 2024 and to be put on schedule it would be 50$. Even though this if the first appt of 2025, Then she informed it would be non-refundable on arrival or put towards account. I canceled the appointment and advised I would no longer be coming there. “ 5 mins later I receive a call from the billing lady advising me I have a credit on my account of 250$ and they needed a card to put it back on.???? I never had an appt in 2025. Anything I come in greasy nasty of owning my own business. What was the be issue if I already had a credit? THIS PLACE HAS BECAME A JOKE. THIS IS SCAMMING PPL OF THERE OWN MONEY OR FROM ELDERLY. SINCE SEVERAL OF THE GOOD DRS LEFT IN 2024. THE STAFF UP FRONT IS NEW ABOUT EVERY MONTH. BEWARE OF GOING HERE AND OR TAKING UR LOVED ONE HERE ESPECIALLY IF THERE SEVERE DIABETICS OR AGE. $5.58 to send certified mail but 50$ for an appointment is required

Dr. Carlisle is very nice and thorough. He listens!